How Can Register a Complaint Agains a School

Now, a portal to address complaints confronting individual schools in Delhi

The link to the portal, world wide web.doepvt.delhi.gov.in, will likewise be available on the DOE website, at world wide web.edudel.nic.in.

Manish Sisodia, Delhi's education minister, assured that in 15 days, grievances will be resolved by district education officers concerned. The link to the portal, www.doepvt.delhi.gov.in, will also be available on the DOE website, at www.edudel.nic.in(Hindustan Times) — Manish Sisodia, Delhi'south education government minister, assured that in 15 days, grievances volition exist resolved past district education officers concerned. The link to the portal, www.doepvt.delhi.gov.in, will also be available on the DOE website, at www.edudel.nic.in(Hindustan Times)

Hindustan Times | HT Correspondent, New Delhi

The Delhi government launched a web portal for parents to register their complaints against errant private schools at a single platform.

Deputy principal minister, Manish Sisodia, said that people will now be able to register their complaints against private schools on problems such every bit fee hike and the lack of uniforms and books for students from economically weaker sections of society, among other things, at www.doepvt.delhi.gov.in.

"Earlier, people had to complain at 10 different places. For the convenience of the common man, we have introduced this single window complaint organization. The authorities volition closely monitor the complaints and fix the responsibility of officers concerned if there is whatsoever delay on his or her part in resolving complaints," said Sisodia.

He bodacious that in 15 days, grievances will exist resolved by district education officers concerned. The link to the portal volition also be available on the DOE website, at www.edudel.nic.in.

People tin can register complaints against recognised individual schools past providing basic data, like his/her name and contact number. The complainant can also track the status of his/her complaint on the website later, and can also update details, requite additional data and upload supporting documents through the website.

Though fields similar name is compulsory, the minister said that if the complainant specifies that his details be kept anonymous and not shared with the school, specially in cases where the disclosure of such information tin affect the student, provisions can be made.

A senior official explained that a list of all recognised unaided private schools with locality proper noun will exist made available on the portal. "After registration of the complaint, the complainant will receive an SMS on their registered mobile number, having a unique grievance ID. The complaint will automatically exist forwarded to deputy managing director education (commune) concerned," she said.

She also said that citizens would have the opportunity to requite feedback on the process, in one case the grievance has been disposed. "Based on the feedback, we (higher officials) can cull to reopen the grievance," she said.

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